Our story started in 1937
Our success was built on the foundation of two guys from Cleveland who saw an opportunity to serve an underserved market and offer something to consumers that no one else was: basic insurance that anyone could afford.
We give customers a new choice in the claim process—the option to submit their vehicle damage photos to us via our mobile app to get a claim estimate. New CEO Tricia Griffith is named and later establishes the company’s new ‘True to our name. Progressive.’ purpose statement for employees, to encourage innovation, focus on customer service, and expand beyond auto insurance by moving into the home insurance market.
Progressive is at its best imagining the unimaginable and doing the impossible. We will create an auto insurance experience that exceeds consumers’ highest expectations.
